VOLT Kensington

From: £1699.00
Kensington
VOLT kensington Hybrid E-bike studio photograph

VOLT Kensington E-Bike

A Classic Design for A Classic Electric Bicycle

VOLT kensington Hybrid E-bike studio photograph
VOLT kensington Hybrid E-bike studio photograph
From £1699.00

Available to buy with 0% finance.

Up to 60 Miles*
(Up to 95 Km*)

15" or 17"
Riders 5' 3"+

21.5 kg*

15.5 mph

2 Y E A R S W A R R A N T Y

2 Years*

Lithium Ion 36v

(Removable Battery)

ABUS INTEGRATED SECURITY LOCK

SPINTECH SYSTEM

Kensington in the Press

Built in Our Own Factory in the UK

Spanning an impressive 20,000 square feet, our purpose-built e-bike factory is alive with the energy of creating some of the highest-quality electric bicycles in the UK-driven by innovation, craftsmanship, and the pride of a fully hand-built range. Our home in Milton Keynes was chosen for its unbeatable transport links and its growing status as one of the UK’s most exciting innovation hotspots, where we’re proud to help shape the future of electric mobility.

Verified Customer Reviews

What Riders Say About the VOLT Kensington

4.8 / 5

Based on 228 verified reviews

What a great bike and company


I have had my Volt bike a couple of weeks now and what a difference it has made. I have more incentive to get out a cycle now and it will mean I use less fuel by not using a vehicle so much
The customer device was second to none

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customer 11 Oct 2025

Great Experience with purchasing a Volt Bike

Friendly and helpful staff at Volt Bikes. I was able to do a test ride. Ordering and timing were all good and reasonable. They even coordinated a pick-up at a different shop. Would highly recommend this shop!

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JW 22 Jul 2025

I absolutely love my Kensington Volt…

I absolutely love my Kensington Volt bike! It feels so lovely to ride, very comfortable the basket is sooo great to have!

After speaking with a bike specialist I’ve even put a child seat on the back as the child and seat weight less than 25KG they advised me they felt it was safe and it’s made cycling with my little one so incredible. ( I would do your weighing and speak to specialist before doing this to be sure)

It makes light work out of hills, even super steep hills are very doable!

I’ve honestly never been more happy with a purchase it’s brought a lot of joy!

The only thing that will take a bit of getting used to is there’s very minimal suspension and as a girl who lives in a city with cobbles, potholes and speeds bumps you do feel them but so far I’ve found standing up to go over them helps.

Still wouldn’t stop me having this bike though!

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Claire 10 Jul 2025

It's such a good bicycle!!

It's such a good bicycle. Can't wait to cycle all the time. Would highly recommend, it's not heavy, and very comfortable.

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Isabel Alves 19 May 2025

Fantastic service & product.

From start to finish fantastic customer service. I absolutely love my Volt Kensington. Superb service. Superb product.

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Alison Mullaley 4 Jul 2024

VOLT Kensington - I just love it!

I did quite a bit of research into an ebike before I bought one. I chose the VOLT Kensington because of the security features, the basket and colour.
It has surpassed my expectations. I have rode in to work today (Central London) some 15 miles for the first time ever. With a bad knee and suffering the effects of an RTA (whilst driving a car) this would not have been possible on a regular bike.
People have said to me it doesn't look like an ebike, which I think is a bonus.
It's super simple to use and having barely ridden a bike for over 30 years this is great. If you're thinking about it, book a test ride!

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Susie H 25 Jun 2024

Review by my daughter who uses the bike

Extremely easy purchase bought on the Saturday and delivered by the Friday to my preferred dealer. They made the bike and basket to an excellent standard. I am not a cyclist but this is perfect for the hilly area that I live to get out in the great outdoors, the bike is a Kensington, it’s comfortable, quiet and with plenty of assistance when needed. Overall an excellent purchase that I love!

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Kevin Robertson 13 Jun 2024

Elliot on Tech support and the team at…

Elliot on Tech support and the team at the Milton Keynes factory got my Kensington back moving again very quickly. They even came to house with their mobile repair van and since it wasn’t a simple issue, took bike away for repair and returned it next day.
I couldn’t have asked for a better service.

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Janice Hargreaves 21 May 2024

Love my Kensington bike

Love my Kensington bike. I love getting out and about cycling but struggled on the hills so this is the perfect answer. When I’m on the flat I can turn the electric off. Easy to charge and spare keys/fobs. This bike is pure quality and looks stylish. I made a few calls to Volt who were extremely helpful and gave good advice. My bike was delivered to 93 Cycles in Ilkley who delivered this to my address with the help of Volt. Purchased on the Cycle to work scheme.

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Samantha Warburton 6 May 2024

Kensington Great but …..

I am new to electric bikes and love my Kensington - however one very annoying feature is that to get the battery out (essential as we travel with our bikes a lot) you need to lift the seat which loses your height setting and you need to start again only a small thing but very irritating

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The Button Box - Devon 20 Oct 2023

Excellent service from start to finish

Excellent service from start to finish. I ordered a bike for collection from their central London shop and while it did take a bit longer than I was told by pre-sales, it was still reasonable. I had reason to return and again the service was outstanding.
I’ve done 85 miles in just over a week of having it and it’s been a joy. The gears are great, the engine is unobtrusive and I can manage on a low assist most of the time.

Well done Volt. A proper e-bike.

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TM 5 Aug 2023

Beautiful Jessica Fletcher bike

My new bike is gorgeous and has a fantastic finish. Thank you!

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EMMA CARTLEDGE 31 Jul 2023

Superb

We purchase the Kensington and pulse bikes, had the opportunity to test ride them and the added bonus of very helpful and experienced staff at volt and also mycycle in Southport. The bikes are superb and just what we need

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Mrs Diane Moden 6 Jul 2023

Couldn't recommend it MORE!

For me, a lot of research and thought goes into making investment purchases like this one. After a lot of deliberation on different ebikes, I decided to go and test a Volt Kensington. (Shoutout here to Doctor Wheelgood, a really excellent bike shop with incredibly knowledgeable and lovely staff!)
I needed an electric bike to take some pressure off my knees when I'm cycling, especially as I now have a little one in tow in a Burley trailer! I previously had a Pashley Princess and I wanted to have as similar a riding experience to that as possible, but one that went a little easier on me (if you have rheumatoid arthritis in your knees, this could be a game-changer for you too!)
My Volt bike has made such a difference to my day-to-day, and stopped my arthritis from flaring up.
The quality of the bike is fantastic. I love that it's British-made. I love the consideration of every element of the design. It doesn't really look like an electric bike - it looks like a classic. It's a beautiful piece of design! The gear system is super easy and intuitive to use (switching from a simple 3-gear sturmey archer system I was concerned it would feel complicated alongside using the motor - I needn't have worried!)
The walk-assist feature is also super useful, again especially with the baby bike trailer in tow! If you need to walk the bike up a hill, a curb or even if you have come to a stop while riding the bike and need a little boost to get started again, you can use it.
The battery is easy to remove and charge.
I also love all the security features included as standard, like the inbuilt Abus lock and the key fob to use the bike. This gives me peace of mind when I'm locking it up on a bike rack.
The seat is very comfortable, the upright riding position is so relaxed and easy, and in general it's just a fantastic bike.
The only thing I'd recommend changing is switching to a louder bike bell as the small one that comes with the bike (I've found) doesn't really get heard by other cycle path users. This is very minor and easy to switch out.
So overall I couldn't recommend this bike more. If you're deliberating which e-bike to go for, I'd say this is the one! :)
Thank you Volt !

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Saskia 5 Jul 2023

No hassles. No complications. Great bike!

Firstly, I knew I wanted a UK-produced e-bike. Volt came up on my search and when I discovered they were Milton Keynes-based I was delighted (15 miles up the road!) (not that it's particularly relevant with online purchases but it felt good!)
I obsessed over a couple of models (Metro LS and Kensington) and pored over the Volt website for months (almost 2 years...) before a new local dealer arrived on my radar and I figured that was a definite sign from the Bike Gods to get my act together. I arranged a test ride which was very successful and I went straight home and ordered my new Kensington in blue. Like a Rhapsody in Blue, but on wheels.
It arrived with my local dealer (the highly knowledgeable Ashley at Bike Barn Workshop) and was ready for me to collect within less than a week of ordering. I rode it home (only 4 miles but it allowed me to really get a feel for all the important features) - sadly it's been awful weather ever since but later today and certainly tomorrow do look better so I'm planning my first proper outing.
I anticipate this bike to get me out more, to get me popping out for stuff too far to walk to but a shame to get the car out for, as well as just some fun cycling without killing myself up hills. Also, I've ALREADY countered a "that's cheating" comment with my well-reasoned (and true) argument - about using an e-bike being 100% better than not getting out on a bike at all.
A splendid purchasing experience; no hassles, no delays and fingers crossed, no hitches. All good.
Oh, and the bike is GORGEOUS!!!

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Janet Bond 13 May 2023

Excellent service

I received excellent service at every point of contact I had with Volt. I don't live in London and the delivery of my bike was affected by weather and illness, but they kept in contact so I knew what was happening. If I contacted them, they responded very quickly.
And the bike is brilliant - I love it!

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Jane 29 Mar 2023

I love my new bike

I love my new bike.
Also, I'm very pleased with the service received, the delivery to the bike shop, the man who put it together and handed the bike to me explaining all what I needed to know.
Thank you

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Laura 27 Feb 2023

Kensington volt bike…

I have bought the Kensington volt bike and I love it. Not only does it look good but its a comfy smooth ride too. Also this was one of the few companies who make a small frame pretty electric bike.

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Jo 20 Feb 2023

Christmas present

Bought for my wife as a Christmas present, she loves it, first ride today. I’m surprised and disappointed that the front light is on a bracket on the near side of the forks, instead of where it legally should be on the offside or central. The rear light although probably legal is tiny and not very visible in daylight in modern traffic conditions.
Other than these points I’m pleased with it

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Robert 26 Dec 2022

My Kensington bike is fantastic

My Kensington bike is fantastic, I love it! As a smaller woman it is the perfect size and it's really easy to operate. Since having it I have done many journeys I would have otherwise used the car or bus for. It is very heavy, but that just needs getting used to.

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Helen Pearson 27 Nov 2022

Volt Kensington has made my life easier!

A couple of months from collecting my new Volt Kensington and I couldn't be happier with it. Having moved from a flat city to a rather hillier one, I was struggling a little and this has made things much more manageable. My only tiny gripe is the basket is smaller than I'm used to, but I ordered a pair of CoBags which work really with the panniers and can now manage a full load of shopping up the hill!

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Theresa 31 Oct 2022

easy

easy, excellent customer service. such a delight all around!

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Suzan Meryem Rosita 31 Oct 2022

I love the bike the buying of it was unnecessarily complicated

I love the bike. It is just right for me and my short legs. Love the look of it too.

I ordered it for a trial ride which when I ordered it over the phone I was told it was in stock and would take 2-3 days but it took 2 weeks. Good thing I was not in a hurry.
The staff at TAV bikes Ryde were wonderful and very helpful. But I couldn't pay for it at the shop!! They tried to get in touch with Volt on a Saturday but not possible on a prime shopping day.Had to wait till the Monday to phone and was told I had to pay on the website. A bit odd as I was buying the bike I had ordered to try.

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Tristram Stack 18 Oct 2022

Excellent service

Excellent service, excellent product & English, a very happy customer.

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sean aldworth 17 Oct 2022

Nice bikes but the lock was missing…

Nice bikes but the lock
was missing from the delivery, and the bike was not properly adjusted when I left the shop ( the pedal felt
off). The staff was very kind and helpful but still... I would have expected a better experience.

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Damien 17 Oct 2022

A good ebike made in uk

The Volt Kensington is a good value ebike, ideal for my limited needs

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Paul Day 22 Sep 2022

Absolutely love my new Kensington bike.

Absolutely love my new Kensington bike.

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Amanda 22 Sep 2022

Excellent

I am very impressed with the service of getting my volt kensington.

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Miss Teresa Lane 21 Sep 2022

These are great bikes

Picked up our Volt Kensington from our local very helpful local dealer (Doctor Wheelgood in North Walsham Norfolk).
I cycled it the 6 miles to our house a route I have taken on my road bike, however the experience was so much different, although you still have to pedal, the assist irons out any inclines you meet. It was a pleasure not a chore, and my Wife was so surprised to see me so soon after I was dropped off by her, she was convinced that I got it delivered back.
Great level of spec on these bikes.
Expensive ? Maybe, but you get what you pay for. Quality product.

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Paul Shrapnell 18 Sep 2022

Love it

Love it. Great for towing trailer with dog. No more stopping for rest. Basket at front makes easier for carrying items. Would recommend it.

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Christina E Peace 17 Sep 2022

Excellent service delivered via a…

Excellent service delivered via a brilliant local social
enterprise here in Shetland. Very happy.
The bike is beautifully made and lovely to ride. I bought a Kensington and it is perfect for my needs.

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Fraser 9 Sep 2022

Volt Kensington bike

I ordered the Volt Kensington electric bike and I am really delighted with it. I ordered the bike via a Cycle to Work Scheme. The bike arrived at my local retailer of choice within a couple of days of placing order. It could not have been easier and so many people have complimented on the bike. Would thoroughly recommend.

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Jacquie 23 Aug 2022

The bike is fantastic

The bike is fantastic, excellent value for money as it comes with everything you need. Our local volt dealer was very friendly and helpful as was the people at volt when I spoke to them with regards to the order. I would highly recommend these bikes.

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Andy Ball 3 Aug 2022

Fantastic purchase

It’s a great bike. British made and does everything they said it would. And it looks great too!

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ATR 26 Jul 2022

It is a beautiful bike

It is a beautiful bike, which works wonderfully. The service was brilliant and I received my bike in excellent timing. I'm very very happy :)

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Rebekah 20 Jul 2022

Review of Volt Kensington, recent purchase by 59 yr old female.

59 yr old female, retired teacher. Active, walks ~50 miles a week. Loves cycling however my ‘old’ bikes riding position was aggravating a pinched nerve in my neck. Decided to treat myself to a ‘Dutch style / step through’ bike, did some research, thought it was best to ‘future-proof’ the bike, to allow me to continue to ride as long as possible, so choose an e-bike. The seating position of the Kensington is perfect for my neck. I live in the countryside surrounded by hills. The Volt Kensington has been a dream! I do not use ‘power assist’ as much as possible, [to gain a better workout!!], however the assist is fabulous with all the hills. I now use this bike to travel to my local shops, 10 or 15 mile round journey, basket super useful. Thoroughly recommend the Kensington -no problems so far! Thank you Volt.

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jenny 24 Jun 2022

Thank you Volt Ecycles!

Thank you Volt Ecycles!! I brought a Kensington…. It is a lovely bike to ride! It has given me a new lease on cycling… being a bit older the power from the battery is fantastic for those ‘challenging’ roads around where I live!

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Lesley 6 Jun 2022

Love my Volt Kensington

Love my Volt Kensington, it’s the bike my 6-year-old self would have dreamt of!

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Helen 28 May 2022

The Volt Kensington is my first…

The Volt Kensington is my first electric bike and I could not ask for more. It is very easy to ride which I have been doing around country lanes daily. I charge it up in the garage to avoid removing the battery as frequent removal is not advised but certainly straightforward. The tyres are very tough as some of the roads have sharp loose stones and so far no problem. The brakes are excellent and the gearing is easy to use. Williams cycles of Cheltenham assembled the bike and gave good advice on how to get the best use from it. Definitely order the extra security chain as it is a lovely bike.

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Alison Wells 24 May 2022

I Love my Kensington Volt ebike

I absolutely love my Kensington Volt (In beautiful blue). I test cycled several different types of e-cycles and fell in love with the Kensington Volt. I purchased the bike to cycle to work and it is perfect for the job. It is just right for cycling on tarmac or flat surfaces especially cycle paths and roads. The bike has allowed me to get out and cycle again. The power assistance really helps with the inclines that my knees can’t cope with. I would 100% recommend getting a Kensington Volt. It also comes in cream but I really love the blue. The guys at Volt were incredibly helpful and The Cycle Company, Shawford were totally awesome where I test rode the bike and then picked it up.

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christine foulds 16 May 2022

VOLT IS THE NEW FUTURE

I received my new Volt Kensington last week and decided to ride over to our daughters house 12 miles away. Was I worried, you bet I was terrified! If it hadn't been for Wayne from "On Yer Bike" encouraging me to believe in myself, I don't think I would have managed it.
I absolutely love the "Kensington" e-bike and considering I haven't ridden a normal bike for at least 10 years, it was an absolute breeze after I learned what was under my control.
Volt, have really thought of everything. From walking up hill with the assist button, to climbing a hill with very little effort from the pedal assist even on low, there was no need to try medium or high and at the end of the day I still want to keep fit. From the look of the Kensington down to the accessories it comes with, the back wheel lock, built in front and rear lights, the battery can be charged on or off the bike, the security tag that you scan on the system in order to start riding the bike and etc. I could go on and on. I am definitely in love with the Kensington and once you own one, no other bike will do. Beauty is in the eye of the beholder and the Kensington is a beauty!

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Ray Kazemzadeh 15 May 2022

This bike is the best bike I have ever…

This bike is the best bike I have ever owned. Not only does it look class it rides like class. Those days of struggling up "that" hill are a thing of the past. Well done Volt ⚡?

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Mrs Lucy Park 14 May 2022

Beautiful bike, great bike shop

My wife wanted a stylish e-bike and was looking at a Pendleton. I saw the Volt Kensington in Leith Cycles and immediately felt this was a much better choice, even although more expensive. Fortunately my wife agreed, we came and test rode the demonstrator. Fantastic! Loads of branded components mean long life and easy repair/servicing in the future. Bike shop was brilliant from start, and have remained so. Only slight thing is that headlight is on left hand fork leg, I’d prefer it on the outside (right hand) fork but overall fabulous

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D Gray 6 May 2022

New electric bike

The wife loves the look and ride of the Kensington which she uses to travel into are local town for leisure and shopping.

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VC Saver 17 Apr 2022

Very quick delivery from Volt and…

Very quick delivery from Volt and Kensington bike set up nicely at Bay Bikes, Morecambe. It's lovely to be cycling again after a gap of 20 years, along Morecambe Prom, looking out over the picturesque Bay and also after joint replacement. Life is good.

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Colin Brown 15 Apr 2022

I love my new Volt Kensington bike and…

I love my new Volt Kensington bike and am enjoying riding it. However, I wish it wasn't set to turn itself off after 10 minutes of not using any assistance. I have a couple of long flat tracks I use which, with my old e-bike, I didn't use the assistance. With the Volt, even if flicking the walk assist occasionally (to the point where I feel a surge), the battery still turns itself off after 10 minutes. Even if I turn it on occasionally using the computer, if I don't do it for long enough each time the battery goes off after 10 minutes necessitating me stopping, taking glove off to get it going again. Also, I didn't realise when I bought it that I would need to take the saddle out each time I wanted to charge the battery - I live in a first floor flat so it's not convenient to charge it on the bike. On the whole though, I'm very pleased with the bike and love having the front basket!

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Lois Hurst 9 Apr 2022

My little Kensington is brilliant

My little Kensington is brilliant. It zips up hills, and is not too heavy to manoeuvre about without the motor. The breaks are good considering how fast a heavy wee bike hurdles down the hills. The one thing that I have noticed is the seat kept slipping down when I was ridding it and I was worried that the pressure I had to put on the quick-release to hold the seat in place was going to snap the mechanism. The ride is also a wee bit bumpier than my last bike. That said, I love this electric bike and I wish I had bought one years ago. :)

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Alyson Booth 8 Apr 2022

The best bike I've ever owned!!

As soon as I saw the Volt Kensington I knew it was the bike that would get me back on two wheels after years of not cycling.

It is amazing!!

I mostly use it in low power for just a bit of assistance when peddling, occasionally in normal power to keep up with traffic with very little effort and if I'm going up a hill I can up the assistance to high power and can keep cycling without the embarrassment of having to get off and push! It's like having someone push you along!

On top of that there is still the 'Power' setting, which I haven't needed to use at all yet but I feel sure that this setting will get me up any hill.

The bike is beautiful and the build quality cannot be faulted. There are some nice safety and security features including a built in wheel lock and I really like the reflective rims on the tyres.

It really is the best bike I've ever had

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Donna Gibbs 25 Mar 2022

Really happy with my Kensington e-bike

Really happy with my Kensington e-bike. Cycling is a joy and I'm quickly getting used to the pedal assist and gear changing. I live in a hilly area and the bike gets up these okay.
Having a 17" frame size meant the bike is the right size for me as I'm 5'2".

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Jenny 10 Jan 2022

The eBike is superb and the service…

The eBike is superb and the service from Moons at Ipswich has been excellent

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David 23 Dec 2021

A lovely bike which does exactly what I…

A lovely bike which does exactly what I wanted. I never arrive out of breath, but feel I have had some exercise.

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Greengirl 4 Dec 2021

great bike my wife has trouble on…

great bike my wife has trouble on hills after her operation so it is ideal

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robert lothian rose 1 Dec 2021

Two Kensington bikes

Bought 2 Kensington blue bikes. Love them very much to cycle around London -- got lots of compliments from other drivers and cyclists :)

Got a problem with one of the batteries next day we brought the bikes home -- the battery pins were bended inside and there was no way to put it back and lock. But we phoned Volt Bikes and they fixed the problem the same day. But overall no issues with them so far, so we continue to enjoy the power of electricity!

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Lisa 26 Nov 2021

I absolutely love my volt Kensington

I absolutely love my volt Kensington. I can now cycle again and it makes me feel free. Brilliant service from volt and on yer bike where I had it delivered x

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joanne atkin 26 Nov 2021

The bike (Kensington) is great the…

The bike (Kensington) is great the only criticism is that it’s a real faff having to take the saddle off each time when removing / replacing the battery if parking in a less secure area.
I ordered a volt bike lock and a cover at the same time but the cover did not arrive with the bike. I had to chase it up. Eventually, it arrived a week later.
Oh, also, the chain lock does not click into place easily contrary to that shown on the video
Otherwise, such fun!

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Kay 26 Nov 2021

Volt Kensington ebike 24" wheels.

Extremely pleased with my VOLT Kensington ebike which was delivered to my local bike shop and assembled by them recently.
The bike is a 'step-through'with 24"wheels which suits my 5' 3" size. I had the tyres changed to black instead of the white tyres that came with the bike. Black suits the country lanes which I ride on.
I am very pleased with the bike itself with top quality components and it's performance.
Prior to ordering I contacted Volt a few times making enquiries regarding the 'kensington' and they were prompt and helpful in every way.
My only concern was from ordering I had to wait around 7.weeks for the bike to arrive,which the Volt team made me aware of.
I can now say that it was well worth the wait.
Also comes with a 2 year guarantee registered on line.
Thanks once again,a happy customer.

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Jimbo. 22 Nov 2021

Everything was absolutely fine the only…

Everything was absolutely fine the only thing
was we were told 2 weeks for delivery and it took a month but it was no big deal. Very happy with the bike

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christopher carr 19 Nov 2021

Kensington ebike

Fantastic service, bike arrived in a timely manner, ready to ride.
The kensington is great to ride.
Very happy with my ebike

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Tracey 19 Nov 2021

I just love it.

I just love it.

It’s amazing, so simple to use, feels very secure and well built. My only niggle, the front mudguard rattles a bit when I go over bumps, can’t see a reason why! But it’s still an amazing bike

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Mrs debbie parker 12 Nov 2021

Love it!

Love it so much. Looks great, feels great and rides so well.

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Verity Hanson 5 Nov 2021

I’m so in love with my Volt Kensington

After much research, my top choice of e-bike was the Volt Kensington. I found a dealer locally to me, which was important for being able to have a test ride and to get the bike regularly serviced in the future.
I was advised that I would have a 17 week wait for my e-bike. I was happy to wait, however, the bike turned up 12 weeks early!! Wow! This was fantastic customer service from the Volt company.
The customer service from the dealership was absolutely brilliant.
The bicycle is amazing. It is an absolute pleasure to ride. The functions are so easy to use and the power it provides is perfectly balanced to provide the necessary assistance. As someone that suffers with Chronic Fatigue/ME but is hell-bent on reducing my carbon footprint, this has revolutionised my life and enabled me to leave my car behind. Not only that, but having solar panels on my home and a top up supply from renewable energy sources, it is carbon neutral to run.
All round this gets so many A stars!

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Sarah 24 Oct 2021

Great ebike

Great ebike and it arrived early which was a bonus. I mainly use it to commute to/from work and it certainly does the job. Very comfy seat and good suspension. Volt were very helpful during purchase.

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Susan Duncan 8 Oct 2021

Really pleased with the new Volt…

Really pleased with the new Volt Kensington, easy to use and makes cycling much more fun especially uphill.

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Dorne 8 Oct 2021

Excellent service in every respect

Excellent service in every respect. Reserving the fifth star until after the post-purchase service.

The bike is a very comfortable ride, although use has been rather limited. Leith Cycles were extremely helpful.

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Paul Du Vivier 25 Sep 2021

Volt Kensington collecting dust

Ordered my Kensington in may, recieved it in mid July, has a fault on the battery where it won’t lock with the keys..
spoken to vault several times & they arranged for the battery to be collected for inspection. They agreed about the fault & said they would change the barrel & keys.
Over two weeks later and still waiting????
I parted with almost £1800 on trust of this company 3 months ago, don’t know why they couldn’t have just sent a replacement ASAP and I could of returned the original battery in the replacement box.
Feeling disappointed. Let down .
26/8/21
New battery has arrived and it’s the wrong colour! Now having to wait yet again….good news new correct battery has arrived & is perfect. Will be out & about this weekend on my beautiful bike,will add to review when I have had a ride.
24.9.21
Superb bike, rides beautifully, I have arthritis in my knee & no problem!
Stunning eye candy, definitely gets noticed!
I give the bike ***** 5 stars
Shame-about the customer service, needs improving, then again we all learn by mistakes.

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JOYCE gilchrist 24 Sep 2021

Straight forward and no fuss to order…

Straight forward and no fuss to order with a short wait until my bike arrived. I am pleased with the bike, it is as described although it is a little too high for me with the seat set at its lowest setting.

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anonymous 29 Aug 2021

My brilliant Volt Kensington

I received my long-awaited (due to Covid) Kensington a few weeks ago. I must admit to some trepidation as I've not been on a bike for 10+ years but the more I use the bike the more the fears have proved unfounded.
The bike is beautifully built and appointed. It's so easy to ride and makes mince meat of daunting hills providing that extra help when you need it, although most of the time I cycle around on Low or Normal.
It should be noted that the bike is heavy (as are all e-bikes). This is noticeable when you handle it manually, ie. parking or putting it in a car (a good work out, but not to be recommended) but once you're on the move you don't feel the weight at all. The boost button when pushing off is genius - it gives you just enough speed and time to sort out your pedals and stops you wobbling around until you start picking up speed.
The customer service from Volt throughout has been first rate. And when it was ready Lyle himself rang through to say I could collect it. A special shout out goes to A1 in Braintree, who put it together for me. They were completely brilliant. Michael was a star and spent lots of time with me while I rode the bike in their car park until I felt confident I'd be fine on my own.
The final thing is that I bought the 15 inch frame. Although I'm 5'4" I have short legs and after chatting with the Volt team they advised me to go fo the smaller bike. I'm so glad I did as the standard 17 inch frame (which they also had at A1 Braintree when I collected my bike) was too big. So if you're vertically challenged or have short legs the 15 inch is the one to go for.
All in all it's been a brilliant experience dealing with Volt and I look forward to many happy outings with my bike. PS. Thanks for the free hi-viz vest, a nice touch!

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Christina 18 Aug 2021

Very pleased with the help and advice…

Very pleased with the help and advice when we were ordering. Love my Kensington but I do find it heavy. Riley’s inSherborne have also been thorough and helpful.
Just waiting for my husband’s bike to arrive and then we can go off together!

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Pauline Morgan 17 Aug 2021

Test ride to purchase

Ordered test ride, which i did through local shop, had a ride and loved it. So much better for my knees not putting so much strain on them. Bought the Kensington (smaller version as im a shorty) loved the blue colour and the accessories. Enjoy riding. thank you. Great service.

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Timbo 6 Aug 2021

Excellent Kensington bike - just what I was looking for

I bought the Kensington 15" bike from Volt and it is amazing. The Volt team are very helpful and quick to respond. The bike was delivered on time and was in a very well protected box. Would recommend this company.

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Sylvia Coutanche 31 Jul 2021

Put a smile on your face

Delivered quickly - rode away from the bike shop with a big smile on my face ! Haven’t looked back - great ride , thoughtful extras like the walk assist , extension for the wheel lock . It is fun to ride from around the block or into town !

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Gerrilyn Smith 30 Jul 2021

Delighted!

Very pleased with my Kensington electric bike. It’s lovely to look at and is a pleasure to ride.

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Gillian 9 Jun 2021

I love my volt Kensington bike

I love my volt Kensington bike, and is easygoing on the legs.

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Jayne Satchell 4 Jun 2021

Kensington ebike

I bought this bike for my wife and she loves it. It’s easy to ride, easy to use and has bags of power when going up hill. It is also a very attractive bike too. Only down side is the brakes are a little squeaky but this may be due to the brakes bedding in, only time will tell.

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George Cross 4 Jun 2021

I cannot speak more highly of Volt…

I cannot speak more highly of Volt Bikes. The service from beginning to end has been faultless. Customer service is excellent and are an example of how customers should be treated. Well done for being a seamless service.

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susie white 4 Jun 2021

Its the best electric bike Ive ever had.

Its the best electric bike Ive ever had.

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amanda black 28 May 2021

A well put together bike

A well put together bike, easy to use and a pleasure to ride

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Jane 22 May 2021

Volt is great from start to finish x

Great service from Volt (a hunan calls you re delivery!). Absolutely love the bike which is top quality and made here in the UK. Great from start to finish. X

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Patsy Telford, 30 Apr 2021

So Pretty

I have the Volt Kensington and love it! I wanted a step through bike that also looked girly, and this certainly does that. I get so many comments when out and about. I pre-ordered so as to have it in time for the better weather and Volt kept me informed all along the way of the schedule. I’m very happy and so pleased that I can now go out and enjoy riding my bike with very little effort. Highly recommend it, which I have been doing a lot.

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Emma Cooper-Jones 29 Apr 2021

Absolutely love my Kensington

Absolutely love my Kensington. It was worth the 8 week wait to get it. Makes going up hills a breeze. Well done volt it's a fabulously well built and high spec bike. I jump on the bike now rather than getting in the car for local trips as live out in country so getting to post office or doctors or shop is around a 3 mile round trip. Great for using the bike.

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Sarah V 16 Apr 2021

We recently purchased a Kensington for…

We recently purchased a Kensington for my wife in powder blue. A lovely bike to look at, and a pulse for me. Both bikes are fantastic, although my wife thinks they are far to fast. Keep telling her to slow down.!!!

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Rodney Painell 26 Mar 2021

Happy cycling

I have researched e bikes extensively before ordering my Volt e bike. Given the climate we are currently living in, my cycle was in the queue of orders for about 5 months. I am please to say that the day finally came for me to pick up my cycle and I have been so excited to ride it and get used to it.
I used to get breathless when cycling up hill but not any more. I am so please with my purchase that seeing the ease in which I can now tackle hills, my husband would also like to change his cycle for an e-bike. He now struggles to keep up with me. We are both retired and I am sure that we will spend many hours Happily cycling the Norfolk trails.
The thing that impressed me to buy Volt is their attention to detail. The bike comes with many extras and the quality of workmanship is excellent.
Volt also make one of the only small framed cycles for vertically challenged customers. Being only 5ft the 15inch fame is perfect for me.
A totally satisfied customer who would recommend Volt e bikes to anyone.

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Sandra - Norwich 15 Mar 2021

My life has changed!

I love cycling and had bikes for many years. I have then had a Volt Kensington e-bike for Xmas and didn't think I could enjoy riding more but what an amazing bit of kit this bike is!! I spend my life oaths bike and my only wish is that I had a battery charger so I can charge it whilst I'm out and ride it forever without coming home to recharge it! That said the battery life is absolutely superb and gives endless hours of cycling.

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Janet McDonagh 15 Mar 2021

So thrilled with my new blue Kensington

So thrilled with my new bike! I live in Devon and all those hills were putting me off cycling and my smart new Kensington has really given me back my vavavoom!! I still feel like I am getting exercise but when faced with a big hill, with the press of a switch I feel like someone is giving me a gentle push which really takes the grunt out of it! The controls are easy to work and the back wheel lock and security swipe key makes me feel a bit safer about leaving it while I pop into a shop or whatever. My only small niggle is the saddle, which while it looks very handsome, isn't the most comfortable so I have sacrificed style for comfort and swapped it for my favourite super-comfy gel saddle!

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Devon Red 13 Mar 2021

My husband bought me the Kensington…

My husband bought me the Kensington bike for my 60th birthday, not used it much as the weather has not been to good but hoping to use when the warmer weather arrives.
So far I am really pleased, well made, very sturdy and just a lovely bike.

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Maggie 12 Mar 2021

All round smooth easy systems

All round smooth easy system, integrating tech & cycling. Stylish looking, affordable, good security features & arrived with accessories. Ease of switching modes, bike is heavy but super quick acceleration.
Has put “the fun” back into cycling.

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Ali 27 Feb 2021

I bought my Volt bike from The Bike...

I bought my Volt bike from The Bike shop in Derby, they were very knowledgeable and helpful in assisting with my purchase for a ladies electric bike for my Mum.
I was soon happy that the Kensington was the night choice for us.
I was given an estimated delivery time to wait for the bike and this turned out to be very accurate.
On collection at the shop I was shown how to operate the computer which as well as showing the usual time and distance measurements, controls the level of electric assistance to the drive.
I rode the bike myself, so I could better explain everything to Mum when presenting it to her as a Christmas gift. I was instantly impressed by the assistance and how easy to ride like a conventional bike it was.
At 76, she know breezes along side me along the country lanes where we live and has no trouble keeping up with me on my standard road bike.
We just leave Dad behind (he's 84) .
Think it's time for another Volt from the bike shop.

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Chris Perry 19 Feb 2021

Kensington Volt bike - my best purchase

I got my Kensington Volt bike just before Christmas having not ridden for over 10 years. One of the best purchases I have made. The variable levels of assist allow for a speedy outing to the shops or a more relaxed pleasure ride. It is so comfortable to ride and looks so stylish, I love it.

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Jane 18 Feb 2021

Love it

Love it. Strong and beautiful and very well made. My new best friend!

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Fiona 17 Feb 2021

Delighted with my Volt Kensington

Delighted with my Volt Kensington, excellent service from Volt, impressed they transported my bike over 300 miles to an excellent little cycle shop for collection. Thank you

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Avril 16 Feb 2021

Volt Kensington bike

I love everything about my Volt Kensington electric bike! Very well made powerful and sturdy. Easy to ride and looks great too!!

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Gary 12 Feb 2021

I bought a Volt Kensington and the bike...

I bought a Volt Kensington and the bike is fantastic. I'd definitely be happy to recommend. However, a couple of things to be aware of. You may be have to wait to receive your bike, I ordered the bike in August and did not take delivery until February. When the shop received the bike the rear mudguard was broken and required a repair. I'm waiting for a replacement from Volt but they have promised to get this to me as soon as possible. The bike shop I ordered through have been fantastic and the product is excellent.

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Hazel 12 Feb 2021

It's almost too powerful

It’s almost too powerful. Great all round top quality cycle !! We have ordered a Kensington for my wife. !!
Hope the first service date of 6 weeks after purchase is flexible as the weather here h as seriously curtailed my cycling

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Stephen Harding 12 Feb 2021

Volt Kensington

Well worth the long wait. Great build quality and great service from my local dealer. I couldn't be happier. Love my beautiful bike!!!

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Maureen Davenport 12 Feb 2021

Love the bike so much my hubby bought…

Love the bike so much my hubby bought one too!

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Jane Dean 12 Feb 2021

Kensington

Great service Fab bike
Friendly and helpful staff
Love my new Kensington
So do people who see me out on it

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Deborah 20 Nov 2020

The smaller version of the Kensington...

The smaller version of the Kensington is perfectly proportioned for smaller people. I'm 5ft2 and couldn't not find an electric bike for my size. It's a pleasure to ride, I can now commute to central London easily and more quickly than before, it just erases the hills! I just have mine in the low mode (except for big hills) so I still get a workout. Excellent brakes, it feels safe in every way. The only room for improvement in my mind is that the key hole for the lock is at a strange angle, not too easy to get the key in.

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Customer 15 Nov 2020

The Kensington / Recommended

The Kensington is a wonderful purchase. I only wish I had bought one earlier! My hubby now has one of the male ones on order too!

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Andrea Harvey 13 Nov 2020

In love with my Kensington Volt

I purchased a Kensington Volt Electric Bike in September from Haslemere Motorcycles. The service I received there when I collected my bike was amazing and I have posted a separate review to reflect this.
I haven't had much of a chance to use my bike as I bought it at the on set of autumn and I have to say I am a fair weather rider. however, the short trips I have been able to do I have loved. The bike is easy to ride and whizzes effortlessly uphill. It is solid, well made and beautifully finished. I’m so proud to own this bike and being only 5ft tall it took me a huge amount of research and time to find the right model/make and I definitely have! In addition Volt rang me a short time after my purchase to make sure I was happy with it, a rarity these days..great company!

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Julie Monger 13 Nov 2020

My wife purchased a Volt Kensington in...

My wife purchased a Volt Kensington in Blue she loves it, the look and finish is top class. Originally volt had a challenge getting the bike in the smaller size but I have to say Lyle when I called him to discuss the delivery was on the ball with his communication calling me back within a few days to say they had the right frame size on the next available delivery. My wife has done over 100 miles in 3 weeks and smiles every time she she rides it. She has had many ladies comment on how great the bike looks, she always wears the free highbright vest they shipped with the bike a nice safety touch Team Volt.

I have now requested a test ride on a Volt alpine to help me keep up with her it looks like my cannondale Carbon road bike might not get much use in 2021.

Thanks Lyle and team your communication is top class, your bikes are fantastic.

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Paul Farrow 24 Oct 2020

I would recommend this bike highly for...

I would recommend this bike highly for good looks, build and performance... however, I would also say - receive your delivery from a bicycle outlet, rather than direct to your home address - as I chose. Both of the disc breaks were rubbing to the point of impairing the ride of the bike. Eventually, problem was sorted at a local branch of Halfords - after I had begged a lift from a kind neighbour the following day. I guess if you are a bike aficionado, and confident with disc breaks and their foibles - this would not be such a problem!
I love my Kensington Volt for its speedy response when hitting the motor button, and good looks. The bike is definitely an eye turner! Roll on some dry weather again

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Val Saunders 2 Oct 2020

Volt bikes

Exceptional value. High build quality. Makes the rider look good.

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John Burgess 8 Sep 2020

Gorgeous bike with great local service…

Gorgeous bike with great local service from Camel Trail Cycle Hire. They were the icing on the cake.

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Victoria Darnell 1 Sep 2020

Such a classy bike.

Easy ordering process. Kept us informed re anticipated delivery dates. Superb product. So good to ride. Not cheap but you pay for quality

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Rich 21 Aug 2020

Good bike

Very pleased with my Kensington Volt bike.

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Friend of Ted 14 Aug 2020

Brilliant service received my lovely…

Brilliant service received my lovely bike two days after ordering , now cycling to work 3 days a week

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Gloria Beaton 21 Jun 2020

have so enjoyed my bike during lockdown…

have so enjoyed my bike during lockdown had my electric bike stolen and as my husband is awaiting knee replacement he cannot walk far but cycling fine.our local shop had a volt bike in stock and we snapped it up and have done many trips thank you

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Christine Barnes 13 Jun 2020

Really comfortable effortless select…

Really comfortable effortless select the help you need,easy to register for the guarntee

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michael ball 12 Jun 2020

I had very good service and am enjoying…

I had very good service and am enjoying riding my lovely new bike I am just waiting for the chain lock Volt promised to send me via the agent, then I will be able to go further and be able to leave my bike securely locked

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Liz Eggleton 12 Jun 2020

Volt beautiful bike

I have the volt electric, blue bike. It’s wonderful, cannot fault the look, design and smoothness. Absolute joy to ride. As I have always enjoyed cycling but knees have prevented cycling for a few years. Now I can enjoy it again on the best bike that looks so pretty. A joy to ride. Wanted to put it in a showcase but temptation to ride was overwhelming. It’s smooth, quiet and reliable.

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Liz 12 Jun 2020

The only small issue is with the chain…

The only small issue is with the chain lock it is difficult to make sure it is around homeport of the frame then the bike stand and then into the integrated lock

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Dianne 7 Jun 2020

bougjht a volt kensington

bougjht a volt kensington , from Ross cycles Castlewellan N Ireland
it has opened new horizons for me ,exercise ,fresh air, a great addition to our travels in our motorhome , would highly recommend Volt Cycles for their build quality and level of equipment

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Mr Matthews 6 Jun 2020

I have recently bought a Kensington electric bike

I have recently bought a Kensington ladies electric bike and I really love it. I do find it a little heavy but once riding it it is really enjoyable. I haven't ridden a bike in over 30 years but once I got my sea legs it was easy. The hills are no problem and I can decide how much effort I need to use.

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Terry Hughes 6 Jun 2020

Every thing about my Volt bike makes me…

Every thing about my Volt bike makes me smile. Love the step through as it enables me to get on the bike with no assistance. Love the colour, which is bright and cheery. Love the independence I gain, being able to go further than I thought possible, ever again. Thanks for a terrific product.

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Customer 6 Jun 2020

I absolutely love my new bike

I absolutely love my new bike. It has once more given me the freedom to enjoy the countryside and the coast. If I want a workout I can switch the battery off but I can be confident in the knowledge that if I approach a steep incline I need only press a button and I can ascend the hill with ease.

Thank you so much, I had forgotten how much I love being outdoors.

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Christine Davies 6 Jun 2020

I absolutely love my Volt ebike

I absolutely love my Volt ebike. It's now a joy to go out for a cycle ride knowing that the struggle with hills and head winds is a thing of the past. Can't recommend it enough.

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Shirley Larner 6 Jun 2020

Fantastic service and support.

Fantastic service and support.
Beautiful bike making me enjoy cycling again even with my medical condition.

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David 5 Jun 2020

I’m in love with my bike!

I hired one of these in Cornwall last year and finally bought one to keep fit during lockdown - best thing I could have done! It’s a joy to ride and I’ve been able to leave the car in the garage most days!
I bought it direct from Volt and delivery and after sales service have been excellent

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steph bliss 5 Jun 2020

So happy to work with the guys a VOLT…

So happy to work with the guys a VOLT feels like they are trying to get us what we want along with working with a big distribution of bikes in the UK

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Mark G 5 Jun 2020

Good performance as well as good looking bike.

Good looking bike, especially liked the same colour front basket. Great mover, acceleration from stop brilliant once I managed using power button on left & gear change on R side of handlebars in best speeds.
Comfortable ride unless on uneven surface as front tyre so hard my hands & arms felt all the bumps ! Seat comfy although needed it to be angled so I didn’t keep sliding forward, but appreciated suspension in seat on bumpy surfaces. Feels secure on road, tyres grip well. All in all very pleased with my super speedy bike.

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Mrs Meryl Macdonald 5 Jun 2020

I'd like to thank Volt for picking up the phone

I'd like to thank Volt for picking up the phone during lockdown and talking me through their bike range to suit my needs.
I appreciated them chatting me through my requirements as a "non - biker", reasonably fit lady in her 50s.
Upshot I went to my local Volt stockist and bought the Volt Kensington.
It may be the older model than the swift. And I appreciate its rear hub drive.
But golly I cant believe it!
The hills flatten out, ride position is comfortable and enjoyment 100%
Thank you - I may not be wanting to race down hard mountain and cross country tracks, but for me this bike is amazing. Build quality and design is amazing. Without doubt I will use it every day for errands and fitness. I'm really pleased. Thank you Volt

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Julie Gray 18 May 2020

I love my volt kessington

I love my volt kessington, my first ebike. Love the retro look, quality all the way. Its tempted me to get back on a bike again after 10 years!

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Mrs Gillian Ziegler 30 Apr 2020

Couldn't have a better antidote to Lockdown

I am so pleased with my bike. What a great investment! I'm getting places I could never cycle to without the assistance and it's making me cycle far more than I ever would with a normal bike. So lucky to have got my bike on the day before lockdown - I've ridden miles and miles.

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customer 26 Apr 2020

So pleased with my Volt Kensington

So pleased with my Volt Kensington bike. It is a very comfortable ride and is easy to pedal without the assist. I do like that everything is within reach while on the move. There are nothing I dislike and Instructions are easy to follow with no hitech to confuse. Have enjoyed exploring short distances and look forward to the time when we are allowed to go further afield.

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Moira McIntosh 24 Apr 2020

Because of the weather I have only…

Because of the weather I have only managed a short trip,but really found it very good,hopefully will get more use from it as the weather gets better

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Norma Stark 10 Mar 2020

Brilliant invention- has given me back independent transport

Excellent machine! I have lumbar spine problems and arthritic knees - the "sit up straight" style of the Kensington is perfect for my back position and the power assist has been brilliant for my knees. Loads of movement with only minimal resistance. I live surrounded by hills, the steepest of which I can tackle on max power - I love cycling past Lycra clad fit people who are straining to get up hills. The power assist is very smooth and very easy to use. The disc brakes are great and feel very safe when going downhill. Slightly arthritic hands are very well supported by the shaped hand grips. Loads of battery time - I'm big and heavy and can get 30km using up only half the battery power. A year ago I moved away from London to rural Scotland; I miss the availability of transport. The electric bike has given me back independent transport. I am delighted with it.

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Alison McKenzie 29 Feb 2020

I fell in love with it straight away…

I fell in love with it straight away love the design and colour This is my first ebike so still experimenting the joy to come. Love it..........

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Elizabeth Moretta 28 Feb 2020

Good bicycles to go.

Both my wife and l are very pleased with our Volt electric bicycles. We find them very sturdy, easy to handle and for us the price was about right. The only concern is with one battery, on my wife's Kensington, which seems to be having only two led lights on, whereas my pulse remains on three or four led lights, where the same distance is being covered. We are monitoring this and may swop over as a test.

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Paul Webb 8 Feb 2020

My volt Kensington electric bike is...

My volt Kensington electric bike is gorgeous very good performance and easy to use. My only problem with the bike is it's weight which I think cannot be helped as this is due to it's type. It is very heavy and a couple of times I have lost control of the bike which is made far worse as I cannot easily handle it, and in fact I have fallen which could have had a far worse outcome if I had been on a busy road, I just grazed myself and broke my helmet. Having said that this 69 year old is going to pick myself up and get back on the bike once my graze is better and I have purchased a new helmet. I wouldn't be able to cycle at all without my Kensington.

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Susan Grant 1 Feb 2020

Bikes are brilliant- we bought 2 one in…

Bikes are brilliant- we bought 2 one in stock, one ordered and came quickly although they didnt have the colour we wanted due to Xmas demand. As we bought 2 they agreed to throw in the chain locks which was a nice gesture as the bikes arent cheap. So far the bikes have been Amazing.

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Edinburgh wheeliegirl 31 Jan 2020

Great Bike - love love love it

Bought the Volt Kensington as I was looking for a stylish easy to ride bike and it certainly fits the bill. Bought the green one and I absolutely love it.
Everything about it is just so easy. Love the way you can get a little boost when needed but the power is always there. I only use mine for recreation around the country lanes but its perfect.
Thank you Volt for a great bike

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Carol 24 Nov 2019

Kensington step through bike

Riding my electric bike uphill for the first time was one of the best experiences of my life! Restricted movement meant I was unable to go for walks nor confidently ride a bicycle, but now I can cycle with no concerns about my ability to make the return journey. I am 5' 3" and the 15 inch frame is the perfect size. I haven't quite managed a perfect hill start yet owing to an inability to apply enough pressure with an arthritic foot. I can honestly sat this is the best purchase I have ever made !

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customer 18 Nov 2019

My Kensington brings me so much pleasure.

I am very happy with my Kensington bike. I am in my 60s and have cycled all my life. This bike is perfect for me now. It is very comfortable and practical. I love the seating position and the step through style.
I like the lock and have purchased the extra ambus chain lock which attaches to it - this gives me confidence to leave unattended and meets insurance requirements.
The extra help the battery gives means I can go further without getting exhausted.
I have tried without power when I can and found it absolutely fine just using the gears.
Another good point is the lights which are powered by the battery.
All I need to do now is to persuade my husband to purchase one to suit him and we could go out and about together.
All in all I am extremely pleased with my purchase

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IRIS CHALLIS 17 Nov 2019

The best bike I have ever owned

The best bike I have ever owned. Sturdy, very well built and beautiful to ride. I was a little bit worried about buying an E bike but it was most certainly the Best Buy ever. Getting on a bit now and found it impossible to ride a normal bike even with multiple gears. The Kensington is perfect for getting up those steep hills and the boost button really helps for those steep pull aways. No more to say but 'LOVE IT'
Jeannie

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Jean Mitchelmore 16 Nov 2019

I’m so happy with my volt bike

I’m so happy with my volt bike , it’s simple to use . Love the colour and the basket on the front just right for me. This is my third electric bike and the best one.

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Lesley Laughton 16 Nov 2019

Great bike

Great bike - The Kensington.
Really well made and great to use. I love it and would highly recommend.

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Julie Wright 15 Nov 2019

Excellent service

I have only had my bike a couple of months but have no complaints with the service so far

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Sharon Haggerty 18 Oct 2019

I love my Kensington

I love my Kensington, very stylish, easy to ride and great fun

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Kerry 28 Sep 2019

I'm re-volting as my brilliant...

I'm re-volting as my brilliant Kensington was stolen so I couldn't wait to get another. Once again great service from Lyle and the rest of the Volters.

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Lynne 27 Sep 2019

Bus commuter convert.

I brought my Volt bike at the start of August so I've been riding it about for 2 months. For the most part, I absolutely love my bike. I brought it on finance so it's affordable for me (cheaper than my monthly travel card) and I get super angry and resentful if I ever have to go on public transport!

Good bits:
The design! It's soooo pretty! (I got the Kensington)
The performance. I'm quite lazy so I use the pedal assist more than most fit people I guess but I cannot tell you how much of a dream it is to ride, even up the steepest hill.
The features. It comes with everything you could need and more!

More constructive info:
I didn't want to say bad bits as these bits are "bad" bad.
The saddle. I ride 12 miles a day and when I first was getting used to the bike, my butt has never been so uncomfortable! The seat is quite hard and I just didn't like it. My butt has adjusted to it now but it took a lot of getting used to.
The suspension: London roads are s***. They just are and that's not the bikes fault but I feel for the money, suspension could be a little better? I feel every single bump and movement of the road, there's some main roads I have to stand up as it's so bumpy and makes my bones rattle.
CS: I would have loved a little care from the customer service side of things. Considering the money these bad boys cost, I felt like I was a pain or burden, someone to just get out the way. There were times of genuine care (Andrew at the London shop built the bike and he's been super helpful with little checks in my first months. He even managed to get rid of a horrible scratch id got on my paintwork and no question is too dumb). It would have been amazing if maybe there was a follow up call or email service just to check how you're getting on with the bikes or just a little more help or knowledge with what checks can be done etc.
The battery life. It says the battery can go 60 miles. I have to charge mine every 20. It's probably because I use the electric help, I never ride with it turned off but it's advertised to go 60 miles which I think is a little misleading.

That's all! I hope this is helpful to someone considering getting one. I honestly do LOVE my bike and I hope this winter isn't too bad so I can ride it every day!!

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Joey 27 Sep 2019

Maggots

It's a great bike and as i can adjust it, it's really good for me, being shorter.

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Margaret Murch 22 Sep 2019

Marvellous bike

Marvellous bike. Hardly used my car since I got it. Eats up those hills

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Angela 21 Sep 2019

My bike was rattling

My bike was rattling, horrible noise. Discovered it was the brake cables banging on the basket. Solved the problem by tying up the cables with plastic ties. Would like a much softer seat. Other than those problems I love the bike.

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Jayne 21 Sep 2019

I hired a volt bike in Scotland and…New to e bikes

I hired a volt bike in Scotland and zoomed up hills that I found difficult on my own push bike.I have now bought my own as it gives me exercise for my knees which have arthritis , which results in throbbing pain if I walk, but no pain if I cycle and I enjoy being out in the open air.
I did find the rear tyre soon went soft and thought it must be a puncture.Pumping it up did not last long.My husband changed the tyre, with difficulty, and it is now OK but the old tyre seems OK off the bike! One expects it to be OK when bought and I had only cycled 70 miles when it needed changing.

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R Fraser 20 Sep 2019

Good, with reservation

Very good, but the battery charge is a lot less than 60 miles- 40 is the limit, even on the flat, and on the most economical position.

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Sharon Wright 20 Sep 2019

Volt Kensington

Great bike, highly satisfied with it and no issues so far.

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Jozsefne Palocz 12 Aug 2019

Very happy!

Being only 5ft tall, it's difficult to find a comfortable adult bike that isn't too big! The Volt Kensington comes in XS-sized frame, which suits me fine. It's easy and fun to ride, with no more wobbling when starting off uphill from traffic lights! The different power modes are really helpful and easy to operate, it makes cycling for pleasure in hilly countryside an actual pleasure! I feel more confident and certainly more enthusiastic about cycling now.

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Alison 7 Aug 2019

Volt Kensington

I bought a Volt Kensington in July 2018 after it appeared in "top ten" in newspapers and was convinced by Volt's reputation and reviews at the time that the bicycles are built well, seldom go wrong and the aftersales care is good. Having had the e-bike for a year, I can now write an honest review of my experience with it.
Pros: A very pretty, fully equipped bicycle. You will get many people looking and smiling at your bicycle. It was, initially at least, a pleasure to ride (see below for experience over the year). Great for going up hills (as long as your battery is charged!). I would have given the bicycle 4-5 stars if I had written the review within a week of owning it. However:
Cons: I've had quite a few issues with the bicycle in the past year and it's had to visit the bike mechanic many times.
-My main issue with the bicycle is that the motor kicks off very suddenly with any movement of the pedals. Volt e-bikes have motors that get triggered by pedal movement rather than being able to detect the amount of pressure on the pedals, so acceleration is very sudden. Initially, I was okay with this as it seemed controllable, but after 11 months, I found that the motor would kick off very suddenly while I was walking it, even just a 1-2 meter walk to the bike rack. This happened 3 times in a day and caused the bicycle to crash and me to fall over. It was a very frightening experience to have a motor that goes off on its own. Volt's response via the dealer was that it is a common problem as sometimes the pedals may inadvertently move slightly while you are walking the bicycle and this triggers the motor. The solution Volt suggested via the dealer was to always turn the speed level down to 0 when walking the bicycle. Unfortunately, this was not in the manual, nor known to the dealer, so I could have caused quite serious damage if the bicycle had zoomed off into someone. I would not have bought the bicycle if I had known this was an issue, as I may one day forget to turn it down to 0 (it really is a pain to have to do that, especially since it's very easy to accidentally go into the wrong speed level with those buttons) and end up with the bicycle in the canal or hitting someone. To be honest, I am now quite frightened every time I ride this bicycle. This was the most serious issue, but there were some other more minor ones listed below.
-Within 6 weeks the back wheel started making loud repetitive clicking noises that took 3 visits to the dealer to fix. Also had issues with motor cutting on and off, which was a minor issue as the dealer easily fixed this.
-Within 5 months, the back wheel spoke broke while I was cycling. I ride predominantly on paved roads and paved cycle paths, and am below average weight, so you don't expect a spoke on a well-built 5-month-old bike to just break. So, another trip to the dealer to be fixed.
-Gear unit faulty and had to be replaced after 11 months. I took it to the dealer after 11 months for a full service but ended up with brakes that was either permanently rubbing or not working. Annoyed that I had paid £80 for a full service and they did not bother to test whether it was actually working, I decided to take it to a more local and trusted bicycle repair shop who pronounced what I had suspected, that the gear unit was faulty and had to be replaced.
-The bicycle is not great for going through cobbles or any slight bumps on the surface, so you would have to avoid routes with cobbles or bumps.
- Bicycle came with a terrible manual that wasn't even specific to the model.
- The customer service is not great: for example, I paid Volt directly over the phone as you can't pay through the dealer, and the call handler happily took my card details but not my contact details before hanging up, so I was never sent a receipt. I emailed and called several times, some emails were answered ("we will call you"... but no, they didn't) and some not, but basically it took weeks, several persistent calls and emails before I even managed to get a receipt, over 3 months after purchase.
So, as you can imagine, my verdict after owning it for a year is that Volt does not really live up to its reputation of having very well built bikes as I have had multiple issues with it even within its first year and it had to spend a lot of time and quite a few £ being repaired. I am not sure if I have been unlucky in getting "Friday afternoon bicycle", but personally I would never buy a Volt e-bike again. The level of service will be dependent on your dealer and proximity to the London HQ, the dealer can only really fix the mechanical parts and anything electric has to be referred to Volt. I really wanted to like this bicycle, but sadly have been very disappointed with the problems I have had with it.

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Lee 29 Jul 2019

Given us a new lease of life!

Given us a new lease of life!
Enjoying the fresh air and exercise. Easy to use would not recommend these bikes (I bought 2) highly enough!
Just hope the services are not too costly.

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mrs peaper 27 Jul 2019

I left it until last minute to order my...

I left it until last minute to order my bike and was worried it wouldn't arrive in time for my holiday. Toby went above and beyond to get it delivered to my local dealer in time. I took my beautiful Kensington bike to France and it performed like a dream. Can't rate volt high enough wonderful bike and excellent service. Thanks so much

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Anne Hamilton 23 Jul 2019

Volt Kensington

Really pleased with my new bike and the service I received both from Volt and Leith Cycles.

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Lorna Mortis 15 Jun 2019

I love my Kensington Volt bike

I love my Kensington Volt bike. It makes a huge difference to my enthusiasm to bike and the power assist you get is amazing. Great service from the Volt team.

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Lisa Grainger 9 Jun 2019

Extremely happy with our nee Volt bikes

Extremely happy with our new bikes. The team at London Bridge are excellent. Very helpful and knowledgeable. Suggested which bikes would suit us best but happily let us try out as many bikes as we had wanted. The after sales assistance seems excellent too. Would have no hesitation in recommending people looking to buy an electric bike visit Volt at London Bridge.

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Christine Horne 9 Jun 2019

Volt Kensington - Fantastic bike

I bought my Volt Kensington a month ago and I'm so happy with it! I been commuting just over 8 miles to work everyday which wouldn't been possible without this bike. Rain or shine it's really fun and easy to ride and the bike is really pretty which is a big plus. I must also add that the staff at Highland bikes in Hertford where I was test riding the bike at were brilliant! This bike is just so easy to ride and I wish I would have bought it sooner!

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Emelie Lundberg 17 May 2019

It was a pleasure to speak with Volt…

It was a pleasure to speak with Volt Bikes UK, every time I called they were extremely helpful and flexible ultimately ensuring that I was 100% satisfied with my purchase. The local cycle shop then took over and ensured a really good end to end experience. No reservations to recommend them - and the bikes by the way are fab

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Tamsin Beaumont 13 May 2019

Really enjoying the bike

Really enjoying the bike! Can travel distances not achieved for many years, and with greater ease - Hills are not a problem.
My initial battery did not take me as far as expected, mostly due, I believe, to my weight and lack of fitness, both of which should improve as I am now out on the bike most days, as wind direction and strength do not matter nearly as much.
The after sales service is very good! Up graded to the larger battery, part exchange, so I am now looking forward to even longer rides.

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Keith Hayman 9 May 2019

The best thing I have bought

It took me a while to convince myself that an electric bike wasn't 'cheating '. After some research I decided to buy a Volt Kensington and I can honestly say I have not regretted it. Apart from being a lovely looking bike it is very well made and came with lots of extras such as a built in back wheel lock, lights and a basket. After sales service from Volt is superb and I would have no hesitation in recommending them.

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Wendy King 2 May 2019

I finally found a bike that is the...

I finally found a bike that is the right size for me - I have short legs & have struggled previously, the new 15’’ frame Kensington is perfect

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Angela Turner 12 Apr 2019

Volt Bikes are excellent.

Volt Bikes are excellent.
Would recommend them to anyone.

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Caroline Adamson 12 Apr 2019

Volt are the best bikes.

I am really delighted with my Kensington pale blue e-bike. Have named it sky.It zips along really well yet you still feel in control. I bought it locally and the boys at the bikepost in troon have been really helpful. Nothing is too much bother when you ask anything. I feel a lot fitter as I have given up my car. I either cycle,walk or use my bus pass. Would definitely recommend volt bikes to anyone who is interested in getting a new bike. They are so well made. The finish is excellent.

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Lynne McLachlan 2 Apr 2019

After researching electric bikes...

After researching electric bikes I decided on a Volt Kensington. The bike itself is very pretty. I found I had a local dealer "On yer bike". I cannot speak more highly of this company and Chris B Chris went to enormous lengths to explain the bike. He even got the smaller frame model in so that I could test ride both and make an informed decision. I chose the larger framed Kensington I am still in the early stages of getting to know this bike but so far so good. The only negative is that the bicycle is a little heavy but apart from that it is just about perfect. I am looking forward to many happy hours of cycling.

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Christine hartwell 18 Mar 2019

Kensington e-bike

So happy with my Volt e-bike. Service from Holburn cycles Aberdeen was prompt and informative. Roll on summer, so that I can travel further afield.

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Williamina McIntosh 9 Mar 2019

Excellent build quality

Excellent build quality, all the accessories as standard. Have yet to try a long ride but love the bike

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Roger 9 Mar 2019

My blue Kensington.

My Kensington bike is proving a delight. I'm still getting used to its capabilities and have joined a cycling group where I can keep up without the struggle when climbing hills. I feel confident to travel longer distances now that I have electricity on board!

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June Nicholls 25 Feb 2019

Volt Kensington

Only had it a week and have only cycled 1 mile. Weather not good for cycling at the moment in Bonnie Scotland

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Joan McFarlane 23 Feb 2019

Great bikes

We purchased a Pulse X and a Kensington. Both are great bikes, well engineered. However, it was disappointing that Pulse bike arrived with the rubber M button missing, the two spare fuses for the battery we’re missing and the cable grommet on the frame keeps coming out. Volt provided the missing parts very quickly and I am hoping the cable grommet will be sorted on first service.
All little things, but it took the edge of the delivery. For the price paid it should have been perfect in every way. Never the less, both bikes are excellent and great to ride.

.

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Guest 22 Feb 2019

Great bikes!

Great bikes - have purchased a Kensington for use at home (following knee replacement ops!) & a Metro for taking in the campervan. Had to wait a few weeks for the bike locks but worth the wait - great service too from the guys at Volt and A1 Bikes in Braintree.

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Sally 9 Feb 2019

Excellent product ............

Excellent product at a fair price. We bought the Kensington. A few updates on the model we tried and all for the better. The handbook needs to be updated to match the bike. Customer service could be a bit more professional. Seems their back office is not joined up!

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Sue Edwards 4 Feb 2019

Helpful and friendly

Helpful and friendly, expert speedy service - great bike (Volt Kensington)!

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Christine Cottle 28 Jan 2019

If it’s quality You want then that’s…

If it’s quality You want then that’s what you get with volt bikes We love these bikes and feel we made the right choice - would recommend to everyone

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Keith Clark 25 Jan 2019

Great looking bike

Finally managed to buy my Volt Kensington a few days ago. I had decided on this model as my friend has had one for a couple of years and loves it. I picked the blue colour and am delighted with it. Haven't been far on it, but the plan is to take it abroad in our motorhome and cycle around the villages and towns in Spain with our schnauzer in a dog trailer. The bike is easy to handle with clear instructions on how to maintain the battery. The bike feels solid and comfortable to ride with good space for carry bags at rear and a lovely basket at the front.

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Rosemary Craig 18 Jan 2019

Excellent bike for my 4 mile commute.

Excellent bike for my 4 mile commute.

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Karen Convery 11 Jan 2019

Very pleased with bikes

Very pleased with bikes

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Mrs Susan Potts 16 Dec 2018

Bought from Jardine Bikes in Coventry

Bought from Jardine Bikes in Coventry. A superb bike - The Kensington, 26". Did my research and found an article in the Independent on the ten best electric bikes - the Bolt Kensington was one of these. Terry at Jardine was extremely helpful and knowledgeable and his customer service was second to none.

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Sarah Jeames 5 Dec 2018

A lovely bike

Heavy, but great fun to ride. Hills are so much easier with assist. My Kensington is pretty, all in all a great bike.

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Jan 4 Dec 2018

I wish I had bought one sooner

I have osteoarthritis in one hip and cycling using an ordinary bike was becoming more painful - the hills also seemed to be getting steeper which probably had something to do with old age ! I did quite a bit of research on electric bikes and as soon as I saw a picture of the blue Volt Kensington I knew that was the one I wanted. When I went to my nearest stockist to see one I was amazed at the thoughtful extras that were included such as a lock, lights, rear carrier and front basket. The gears are easy to use and charging the battery is straightforward. I am really pleased I bought this bike; I love it.

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Wendy King 30 Oct 2018

Love my Volt Kensington

Love my Volt Kensington - so easy, and gorgeous!

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Helene 29 Oct 2018

I love my Volt

I love my Volt! Use it for my daily 28 mile (round trip) commute.
Highly recommended

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Becky 29 Oct 2018

Absolutely love my new Volt bike

Absolutely love my new Volt bike, made it up a 223ft above sea level local hill, living the dream.

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ESCOTTR 28 May 2018

Staff in London HQ were really helpful

Staff in London HQ were really helpful, I had a number of queries before my purchase all of which they answered quickly and gave me good advise.

Love the bike, am really looking forward to good weather to get out and about more as my confidence builds.

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Jeanette Pook 19 Apr 2018

This bike gave me my life back

I can't believe how brilliant this bike is. I did a fair amount of research online, and have used electric bikes when in France, but this has surpassed everything. I am recovering from 15 months of surgeries, which culminated in an actual transplant of parts into my knee in Nov. Once we felt I had the stationary bike nailed, they would let me out on my bike, but as it is hilly in the North Downs, I needed assistance occassionally. It has been beyond my expectations. For the first time in 15 months it made me feel like I had some independence and the bonus is I rode it so much, 10 days after getting it I was able to start walking - something no one thought I'd get to until June. I can't say enough as a bike rider before my surgery as well, the bike is fully suited and booted, and packs a lot in, and is worth every single pound spent. And get the light blue Kensington, everyone loves it and it is always a talking point!

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Kristine 18 Apr 2018

Great smart bike..

Great bike a little heavy when trying to get it up on to a pathway would be easier if I Was not to weak in the arms..great bike highly recommend looks good smart looking

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Denise 8 Apr 2018

I absolutely love my new volt...

I absolutely love my new volt Kensington, I had dealings with volt and Fred baker cycles, Bristol and was very pleased with the customer service I received, cannot praise them enough!

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linda palmer 28 Mar 2018

This is our second Volt bike

This is our second Volt bike. The first was a Pulse, which is over 2.5 years old, and it has been great! So we bought a Kensington bike for ladies. This is new and feels very well made. It cycles really well, quietly, looks very good, and it has been easy to adjust. I look forward to cycling many miles with it, with my husband on his Volt Pulse.

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Karen 14 Feb 2018

An amazing bike - the Kensington

An amazing bike ! I'm an older cyclist & this has opened up a whole new world of cycling for me. The build quality is very good, finishings are great. The motor and gears are very easy to use and give the best assistance whilst still feeling like I've taken some exercise. I would highly recommend the Kensington bike.

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Stephanie 5 Jan 2018

Good solid cycle

Good solid cycle.
Haven’t received the two items that were included for a December purchase ie security chain and cover if I had ,5 stars would have been awarded.

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Mr Sheffield 5 Jan 2018

This is my first electric bike

This is my first electric bike, and is intended to leisure trips, mostly infine weather! I've been out couple of times and have enjoyed it so far. It wad not cheap, but the build standard seems very solid so far. I shall have to change the saddle as the one supplied is too narrow - I'm not a racer!

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Mr Jack 4 Jan 2018

Went to the London HQ to test ride the...

Went to the London HQ to test ride the bikes. Very helpful and patient staff. Ordered two bikes - Kensington and Burlington. Did not get a discount but did receive some good accessories FOC. Bikes delivered directly to home fully assembled. Only used the bikes twice due to weather but very happy with the bikes so far. Build quality looks and feels very good and electric bike control and gears are easy to use. Can't wait for the better weather!

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Peter Baker, Billericay 13 Dec 2017

Bike is excellent but it's quite …

Bike is excellent but it's quite outrageous that no card payments from abroad are accepted.

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Agi 29 Nov 2017

Brilliant bike

Brilliant bike. Power assistance is quiet and smooth. The bike is heavy (As are all electric bikes) - no problem when riding it at all, but quite a struggle to lift onto racks etc. even without the battery. Having not cycled for some years, we are really enjoying our outings.
Looking forward to spring & summer when we hope to get a lot further afield.

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GN 28 Nov 2017

Volt Pulse and Kensington

Volt Pulse and Kensington Hubby has the Pulse, I have the Kensington. The Kensington is the first bike I've had for a few years because I had had a few unpleasant experiences and lost confidence. The Kensington has restored my confidence in cycling. It's so comfortable and stable and it's the first bike I've ever had that I can use the gears effectively with. The gear selector and the power assist selector are perfectly placed and responsive. The power assist is amazing - no need to worry about hills but I still feel like I am properly cycling and getting exercise. Hubby is a confident cyclist and wasn't sure he'd like having the assist but he absolutely loves it. The bikes are really stylish too and we've both had admiring glances when passing pedestrians. Lyle and the team are brilliant, giving excellent customer service and support.

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Pam Young 17 Nov 2017

Love my e bike have received many …

Love my e bike have received many compliments how smart it is

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Eva 9 Oct 2017

Great bikes

Bought two, a Burlington and a Kensington. Both stylish and easy rides.

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Mark 4 Oct 2017

Love my new bikes

Love my new bikes. Hills have never been so much fun!!

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Hayley 4 Oct 2017

Worth every pound.

Great bike. Makes cycling effortless but you can still choose as much or as little workout as you desire. Hills are no longer a problem; it feels as if you are cycling in Holland. Only wished I'd invested earlier.

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Kira Dow 4 Oct 2017

Great bike make biking a joy great lynn

Great bike make biking a joy great

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Lynn 4 Oct 2017

Having not ridden a bike for over 30 …

Having not ridden a bike for over 30 years, I was careful to ensure which bike I bought would be the best. I think I found the best. It's very well made, good to look at, comfortable ... and, most importantly, I feel safe riding it. Albeit I keep to proper bike trails until I'm more proficient.

A couple of little niggles ... firstly, I somehow lost the back light, I'm not sure if it was knocked off or just fell off... but it's gone. So, I have to find a replacement and I haven't found one I like yet. The second thing was the moveable handlebars... Sadly, they hadn't been properly tightened (even when fixed in place) and they moved when I applied much pressure, which for a short time made me very nervous and feel unsafe. Thankfully, my husband had the right tools to be able to tighten it properly.

So make sure these have been fixed on properly before setting off.
First bike ride from Dolgellau to Barmouth and along the sea front and then back again along the delightful Mawddach Trail well and truly under my belt.

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Jane and Mick 4 Oct 2017

I have just bought the Volt Kensington...

I have just bought the Volt Kensington and I'm very happy with it. I am using it for a 9 mile each way commute four days a week. I tested other bikes, but liked this one because it still feels like a bicycle, whereas others felt more bulky and closer in style and size to a moped. It has four levels of assistance, and I tend to use 3 and 4 for straight clear cycle paths or roads where I can get up to 18/19 miles per hour and of course I also use that for a couple of steep hills on my route where I can still maintain about 10 miles per hour. There is no way I would be able to commute on a bike without the assistance, last time I tried on my push bike, it took almost an hour to do 5 miles! I love the styling and the sitting position, nice and upright which, to my mind, is much better for your back and shoulders. It looks very pretty, which is nice. The instructions state that you should charge the battery after every journey and not let it run down, this apparently preserves the battery life. If I have one criticism, it is that the assistance button allows you to go from maximum assistance (4) to no assistance (0), if you accidentally press the button to increase the assistance once too many times, on my first commute, this happened when I was attempting a steep hill so I came to a grinding halt and had to walk up! After the first ride, I never did this again so it's not a problem, but I just can't see the benefit of it being designed like this. So, all in all, I love this bike, very happy that I bought it with no regrets at all.

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Natalie 12 Jul 2017

Our experience in dealing with Volt was excellent when they sourced a specific bike for my wife which was in short supply.

Our experience in dealing with Volt was very good. The blue Kensington ladies bike was in short supply but they took the trouble to source one for my wife while I purchased the Burlington. We have enjoyed riding the bikes and my wife loves the basket on the front of her bike. My only wish is that the gears were hub rather than exposed, a change that Volt may like to consider in the future. Overall we have had an excellent experience when dealing with Volt through the Cycle Store in Brighton and I would highly recommend them.

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JES 11 Jul 2017

Loving going out on my volt bike

Loving going out on my volt bike. Bought the Kensington model. Didn't take me long to work out the best use of the assistance levels. I had been struggling with my manual bike with the very gusty weather we are experiencing this year - now it's a Breeze! I don't hesitate to get my bike out and go as far as I want. Now I feel confident I can continue cycling during my retirement years. It's given me more confidence at busy junctions that I can set off and pick up speed to cope with traffic. Bought my bike from local dealer Hewitts Leyland Lancashire who encouraged me to go out on a test ride for as long as I wanted. Worth the 6 week wait for bike to arrive and they set up the bike and changed seat stem to improve pedal reach (due to my short stature). My husband is an engineer and is impressed with the build quality. Great service from dealer and Volt. If cycling for you isn't as enjoyable as previously go for a test ride.

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Mrs C Bannister 11 Jul 2017

Volt Kensington review

Amazing quality of product and service. I love my bike, the only thing I would change is it's weight (which is still lighter than most electric bikes) and the fact that every bump and uneven surface is felt ( however the bike is a city bike, so I suppose that is to be expected).

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Monica Sinclair-Smith 23 Apr 2017

We have just upgraded to the volt bikes …

We have just upgraded to the volt bikes and what a difference . They are beautifully made and so powerful when you need it.

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Christine Gowdy 15 Apr 2017

A brilliant bike

I have angina and really wanted an electric bike to give me more flexibility. I live in a very hilly part of western France. This was a present but I had had a test ride. I really love it. I can go up hills with the second lowest setting with no trouble and when I get tired can put it on automatic and get home with little effort and lots of speed. Easy to use. And it is such a pretty bike.

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Christine 15 Apr 2017

Brilliant bike

Brilliant bike - only small issue would be the user guide is pretty naff!

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customer 13 Apr 2017

I love my Volt bike

I love my Volt bike. Not only going up hills - where I get a buzz from passing lycra-clad young lads - but in the prevailing winds we get round here. I also get a kick from the speeds I can get up to, although usually I cruise around at about 10mph, being a bit of an oldie.
Nancy K (72yr old)

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NANCY 13 Apr 2017

Best fun I've had in years

Best fun I've had in years, wonderfully easy to ride and has re-opened up the world of cycling to me which had been in decline due to them hills!

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Annie 13 Apr 2017

We bought 2 bikes and had a few bits missing

One of the pedals had a faulty bearing, no-one picked it up on pre inspection before delivery. Was changed quickly and we are now happy with our bikes. A little disappointed that it was only after we had bought our bikes that we were told that they are not water resistant, not much use for a bike in Scotland, but sure we'll sort something out.

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Customer R.Maurins 16 Dec 2016

Great bikes!!

Purchased 2 different style bikes via Highland Bikes - Inverness, after having good test rides. Arrived quickly and brought to our home. We are now travelling round Europe in our motorhome with the bikes on the back. We are now cycling nearly everyday and thoroughly enjoying the experience. Absolutely brilliant. We are in our mid/late 60's and my wife cannot walk very far, but the bikes have given us the opportunity to explore both towns and countryside (far easier to do this in the Netherlands, Belgium, Germany etc. If only the UK was as bicycle friendly)
Given us a new lease of life - brilliant.

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Martin & Jane 15 Dec 2016

Volt Pulse E bikes

I purchased a Volt Pulse E bike and my wife purchased the Kensington E Bike we are thoroughly pleased with these bikes and would recommend anyone to buy these bikes

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Barry 14 Dec 2016

I love this bike!

The bike is beautiful and exceeds my expectations- I'm a 45 year old mum with arthritis in my knee and now I can ride up steep hills like Mary Poppins! The battery life seems fine, I did 20 miles up and down hilly S Wales in cold weather and it still had plenty of life in it. Now I can go out with my husband and enjoy the ride instead of jump off the bike every 5 minutes to push it uphill whilst he waits for me at the top. I absolutely love it- it's opened doors for me. I would thoroughly recommend it. No regrets despite the price. The team were super friendly (though I was offered a complimentary D lock which never came -because the price jumped up £100 between my test ride and my actual purchase but they weren't able to honour the original price - minor point I guess in the big scheme). They also gave £50 off because it was ex-demo/nearly new and not brand new. Chris in Swansea was also great- very happy with their service. Best thing I have bought in a long time!

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Sioned 13 Dec 2016

Excellent help

Very pleased with my mike and the help given when buying

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KK 17 Sep 2016

My Volt Kensington e bike

My Volt Kensington e bike has put the pleasure back into cycling for me, as I am now a senior citizen and finding some hills a struggle, but now I am first up any hill and enjoying every moment of it, I wave to my husband as I pass him by.

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Margaret 6 Sep 2016

THE BEST

My partner and I bought two Giant electric bikes 3 and 4 years ago. We thought they were fantastic but, when we changed from a motor home to a caravan, they were too heavy to lift into caravan. Initially, I sold mine and bought a Batribike. Had several problems straight away and shop gave me my money back. Then I bought my Volt Kensington. Absolutely love it!! When my partner rode it back from somewhere and I took the car, he wanted one. After selling his Giant, he bought the Pulse and much prefers it to his Giant. Would highly recommend these bikes. Just come back from doing 25 miles, my partner towing our doggy hut behind his.

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Shirley Ann Gale 6 Sep 2016

Excellent purchase

Absolutely delight with the purchase of my new volt Kensington bike. Very easy to use, but best of all hills are almost non existent. I love going out with the rest of my family cycling in the beautiful countryside with the lovely wind on my face. My family are also delighted with my purchase as they alway ready to have a ride on the Kensington. I debated over several months if the Kensington would be the bike for me but I can honestly say l have no regrets

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Linda 6 Sep 2016

Kensington

Love the colour and style of the bike,however very heavy, this could become a problem with bike racks.. Also I'm 5'3 ..it's a little too high on the lowest seat setting .. Tried to amend guarantee information, asked for confirmation, but no response, disappointed about lack of commutation

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Janice 6 Sep 2016

Good buy

The bike was bought because I have a bad chest and find it difficult to cycle at times. The new bike means I can ride faster and further. I have not had any problems with the bike. I have riden the bike with and without using the electric both ways are fine. This bike was a good purchase as it give me more freedom to get out and about doing something I love cycling.

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Claire 6 Sep 2016

One happy camper!

I purchased my volt bike direct with volt HO, but could test drive one out at a local bike shop, which was fantastic. Purchased for health reasons, having this bike means I can go out with my husband but have no worries about getting home if I over do it! I've had many days of fun with it, and looking forward to many more!

Thanks Volt, you've given me back a part of my life that I was desperately missing.

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tracygowen 6 Sep 2016

Freedom!

Both my partner and I have VOLT bikes. FAB. Go anywhere, up hills and down dales. Excellent for nipping to the shops, etc. especially when we are both silver haired cyclists

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Christine 6 Sep 2016

It's a joy!

I have rarely enthused so much about anything in my life. I have a Kensington step-through and can't recommend it highly enough. I used to cycle to work daily but with a steep hill and wind tunnel between home and office gradually gave in to the internal combustion engine. Now I choose to cycle, even if a lift is on offer, and have been known to complain that my commute is too short. I would suggest a couple of minor design tweaks: the on/off button on the battery is sometimes a little tricky to switch on and the battery fits so tightly it is sometimes difficult to pull out of its 'socket'. These are minor details though.

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Lorna 5 Sep 2016

Kensington - excellent buy

I have had my Kensington about eight months now, and it's been worth every penny. I live in a very windy spot with mostly undulating if not downright hilly terrain (and no dedicated bike paths). Before the Kensington, rides were rarely more than a couple of miles and were too much effort to be pleasurable. Now I generally go for 25 mile runs, often on minimal assist, and it's just sheer pleasure. It's sturdy and stylish - well balanced and while heavier than a standard bike, it's light enough to be easy to lift into the shed for storage. Plenty of assistance options from none (just using the display as a speedometer) to minimal assist for low gear slower inclines through to something that will get you up a hill with ease. Even removing the battery to charge (and for security) after each trip, it's the job of a minute to slide it back and replace the saddle. Quite a few people have commented on it when I've been parked up, and it's been easy to give it unreserved praise.

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Sue Nicol 5 Sep 2016

Very little use!

We have only been out on the bikes once in a month since buying them, they seemed brilliant, we have been so busy at home with, (not expected), building works, the bikes have had to take second place! We are sure our next review will be higher!

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Ann 5 Sep 2016

Our electric experience

We bought electric because our surrounding Dorset countryside is very hilly. They have meant we both can enjoy biking again, together, and we easily cover distances that were unheard of with our ordinary bikes.
The Volt have been ideal; if I have a criticism, the Pulse saddle is not for long distance and the weight of them precludes me lifting them up onto the motorhome carrier. To remove the battery means removing the saddle, but, overall, we are delighted

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Bill 5 Sep 2016

Bike love!

Has renewed my cycling life aged 70, at present using it in France and Holland lashed to the back of our motor home. However, I would like a software update which would allow a zero power option with a live screen. This would allow me to view speed when pedalling normally.
Luv
Helen

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Mr Anthony Vaughan 5 Sep 2016

Re-Volt-ing is Won-der-ful!

It's such fun to ride a bike knowing that if your energy flags, there's help at hand....the boy-racers still call out 'Cheat', but who are we cheating? Pedestrians, drivers, airline passengers? My only reservations would be the kph rather than mph, and derailler gears rather than Chimano, which I was used to..... Otherwise, it's a great bike - and I'm so glad to have chosen the Kensington rather than the Burlington, if only for the lovely colour!

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Caroline Dimock 19 Jun 2014

One of the most stylish e-bikes on the market, the Kensington (2026 Model) is built for comfort and elegance. A 17 inch, step-through frame makes the Kensington accessible to riders of all heights. Available in a classic cream, sumptuous lavender or an attractive light blue this bike is very easy on the eye and has captured the attention of the British media. With appearances in T3 magazine, The Independent as well as Total Women's Cycling's best electric bike two years in a row, it's a clear winner with the press and public alike!

Featuring components of the highest quality, you are assured not only the smoothest riding experience in town but one that will stand the test of time. Now powered by a fully integrated SpinTech™ drive system comprising of their continuous spin 250W motor and SpinTech™ lithium battery with Panasonic cells to deliver pedal assistance up to and beyond 50 or 60 miles* on one charge. You can change the level of powered assistance, choosing between 5 different levels selected from the LCD screen mounted on the handlebars. The system is an intuitive program that reacts to the individual's cycling style to deliver a seamless cycling experience. If you prefer to have periods without any powered assistance that can also be achieved by engaging the “0” mode, making it easy for you to decide the amount of work you want to put into your ride.

In the specifications area you'll see that the Kensington is fitted with the best and most sophisticated parts around. Shimano Alivio 8 speed gears enhance the cycling experience, allowing you to speed up and slow down smoothly and effortlessly. The pannier rack, mud guards, lights and now bamboo-lined basket not only add to the visual appeal of this great looking e-bike, but they will prove extremely useful in its day to day cycling.

We know you'll love this electric bicycle. The Kensington comes with a two year peace of mind warranty and its reviews speak for themselves. Why not find out for yourself? Start your e-bike adventure and arrange a test ride today.

0% APR Finance

Spread the cost of your VOLT e-bike over 12 months with 0% APR finance. Pay a 10% deposit today and ride away — the rest in equal monthly instalments, with no interest to worry about.

Cycle to Work Schemes

Save up to 42% on your e-bike through your employer's cycle-to-work scheme. We're approved suppliers for all the major UK providers — pick yours and start saving.

Kit Out Your Ride

Take your e-bike experience to the next level. Your electric bike is just the beginning. Whether you’re looking to boost your safety with high-visibility lighting, secure your investment with heavy-duty locks, or expand your carrying capacity with panniers and racks, we have the gear to match your lifestyle. Customise your setup and make every journey smoother, safer, and more stylish.

15 Years of excellence

VOLT E-Bikes has been delivering over 15 years of excellence in electric bike design, performance, and reliability. Backed by outstanding customer support, VOLT is committed to helping riders enjoy every journey with confidence. From innovative engineering to dependable after-sales care, VOLT E-Bikes continues to set the standard for quality, service, and rider satisfaction.

VOLT kensington battery section image

The Power Behind Every Ride

At VOLT Bikes, we don’t just build electric bikes, we engineer safety into every ride. Every journey you take is powered by one of the safest, most rigorously tested batteries in the industry, built to the highest standards for riders who refuse to compromise.

Keeping you safe is our priority. And we only use the best and safest components throughout all our batteries.

CERTIFIED BATTERY EN 50604-1

Kensington Specs

CategoryStep Through Electric Bicycle

LCD DisplayFour speed display with throttle system

FrameLightweight Aluminium, 6061 T6

Weight21.5 kg without batteries / 24.5 kg with battery

Max Weight (rider + luggage)120 Kg

Frame Size15 /17 Inches

Wheel Size24 / 26 Inches x 1.75

ChainKMC

WheelsAluminium Double Wall Reinforced

TyresKenda

SeatVelo Plush

Seat PostZoom

GearsShimano 8 Speed ALIVIO

BrakesTektro Hydraulic / Logan

LightsFront and rear Spanninga LED (battery powered)

HandlebarsAllen Key Adjustable

Motor250 Watt SpinTech™ Motor

Max SpeedWith electrical assistance: 15.5 mph or 25 kmh

Location of MotorIn the rear wheel hub

Battery TypePanasonic Lithium Ion battery (removable)

Battery Weight3.0kg

Power36V Large 504Wh

DistanceUp to 60 miles* (95 Km*) under the PAS (depends on level of assistance)

Lifetime1000 charge-discharge cycles

Charge Time3 to 4 hours

Compact chargerProvided: for AC 100 V to 240 V - 50 or 60Hz

*The distances shown on our website are based on real tests under the following conditions:
Rider Weight: 11 Stone (Please note 11 Stone is the weight of the test rider and our e-bikes are capable of carrying riders well over this specified weight)
Controller Speed Setting: Low
Riding conditions: Warm summer day
Road conditions: Tarmacked good condition roads, quite flat terrain
Wind level: Low
Rider fitness level: Medium
Rider effort: Moderate

*If the end consumer's eBike is intended for commercial use ( e.g. rental company, messenger service), the warranty period lasts 12 months. Certain warranty exclusions may occur, please discuss with the manufacturer.

**All pictures shown are for illustration purpose only, actual product and specification may vary due to product enhancement.

*** Minimum heights are a guide only, we always recommend booking a test ride first.

 

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