We're delighted you chose us for your electric cycle and we're sure you won't be disappointed. Please register your ebike here to qualify for our full peace of mind 2 year warranty.

 
 

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WARRANTY DETAILS
(How it works and what's covered)

Your electric bike comes with a two year warranty covering the frame, motor and battery. Electronic components such as electronic cabling, LCD display, throttle and electronic brake cut off's also have a 2 year warranty. We give a 1 year warranty on the charger, lights and all non-wearing mechanical parts.

 

WARRANTY EXCLUSIONS

Contractual warranty excludes damage or defects caused by: abnormal use, lack of maintenance, accidental damage, prolonged exposure to moisture or liquid or non-compliance with recommendations contained in this manual.

  • Damage caused by incorrect maintenance
  • External factors such as shocks, lightning storms, current surges, short circuit, etc
  • Damage caused by excess exposure to the elements (eg rust caused by not storing bike indoors)
  • Modification of electrical components or any modifications (eg additions not included when bought)
  • Paint, varnish and bike graphics
  • Wearing parts such as tyres, brake pads, brake cables, handle bar grips, freewheels etc.
  • Spokes

If the end consumer's eBike is intended for commercial use ( e.g. rental company, messenger service), the warranty period lasts 12 months. Certain warranty exclusions may occur, please discuss with the manufacturer.

WARRANTIES ARE NON TRANSFERABLE. WARRANTY COULD BE VOID IF MAINTENANCE GUIDELINES IN THE MANUAL ARE NOT FOLLOWED.

 

If you still have any questions don't hesitate contact Volt Bikes:

0207 378 4728

[email protected]

 
 
 

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