Come in and discover the inner workings of indie bike shop Buckingham Bikes in our latest Dealer Spotlight edition.
Based in Aylesbury, Buckinghamshire and established in 1997 here’s what staff had to say…
What motivated you to open/run a bicycle shop?
To share our passion for cycling whilst setting the standard for customer service in the cycling industry. It’s great to be able to sell products that I and my staff are really enthusiastic about.
What makes your store different from others?
Creating a complete end to end fun and positive experience for the customer when they make a purchase. Buying a bike should be fun and exciting and we go the extra mile to make sure it is.
Where is the best/favourite location you’ve ever cycled?
My favourite place to cycle is with my family in the Lake District. The quiet winding roads coupled with fantastic scenery make it a pleasure and a joy. My favorite routes go through Hardknott Pass, Honister Pass and the Kirkstone Pass.
What is the funniest/strangest request you’ve ever had from a customer?
Obviously, we appreciate all our customers but occasionally you get the odd strange request. For example, one lady, whilst collecting her bike requested that we make a reservation at the local restaurant across town. She must have been planning on cycling there.
What about the VOLT brand & range led you to stock them?
I was approached by Lyle, one of the VOLT team members about becoming a stockiest early this year. I really liked the range that VOLT offer and they get great customer reviews online. I spoke with a current VOLT stockiest to get a second opinion and they spoke highly of the e-bikes and team at VOLT.
What is your favourite VOLT e-bike and why?
I really like the Pulse X, not only is it versatile and a joy to ride but looks the business as well.
What is your top tip for anyone looking to buy an electric bike?
Come and test ride them first. If you’ve never ridden an ebike before you have to try them to understand them and once you do, you’ll be hooked!
To find out more details and opening time for Buckingham Bikes please visit our Aylesbury dealer page or www.buckinghambikes.com
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