The independent bike shop in Troon, Scotland is an integral part of the e-bike revolution’s success up north. The shop’s staff and their unique approach to their business is the secret behind their success and the reason why we have featured them in this month’s Dealer Spotlight.
If you see an electric bike in Troon, it is probably a VOLT™. The Bike Post’s success is a direct result of their approach to “sales”. They do not try to force sales and are not driven by them either. They genuinely simply want customers to be informed enough to make their own decision and ultimately to be happy with their choice. If you visit the bike shop you will likely be greeted with a hearty hello from the friendly team and promptly offered a cup of tea.
The Bike Post with its unique no pressure approach is creating life long customers and more importantly a community of riders. People who are happy to return to the local bike shop for advice, accessories or even to recommend friends and family who are looking to join the e-bike revolution as well!
- What motivated you to open/run a bicycle shop?
We have always had a keen interest in bikes, from a young age we have bought, sold and repaired them and loved every minute of it.
- What makes your store different from others?
Our shop is different as we have a friendly atmosphere. We do not force the sales, we would rather the customers are happy as opposed to rushed into buying something they might not be happy with down the line. Our shop has excellent parking facilities and we have an area to the rear where we can offer a test ride to the customer.
- Where is the best/favourite location you’ve ever cycled?
Best place we would say is Arran, lots of hills and the scenery is perfect. (Plenty of pub stops too)
- What is the funniest/strangest request you’ve ever had from a customer?
The funniest request we have had is that someone walked in looking for a cheap bike to get to the pub on quickly as they were going to miss the football.
- What about the VOLT™ brand & range led you to stock them?
We were new to e-bike’s when we found out about VOLT™ online. After some research we discovered they were the best on the market. It was a no brainer for us as we knew they would be hassle free quality bikes.
- What is your favourite VOLT™ e-bike and why?
Our favourite VOLT™ has got to be the Pulse, the finish on the frame and the look of the bike is spot on! The Kensington, however, is also a great looking bike we call it the Rolls Royce of electric bikes. The details of bike speak volumes!
- What is your top tip for anyone looking to buy an electric bike?
Buy the best, don’t buy the cheapest. Test ride a VOLT™ and you won’t regret it.